Hi, Claire here, I’m The Busy Queen, my passion is to inspire businesses to thrive by creating harmony in their life and environment, resulting in engaged employees, loyal customers, healthy minds and wealthy profits.

Why

We are entering a new area, now is the time to start evolving into the next phase of higher consciousness, where businesses must be accountable for their people and their environment.

I bring a new powerful, positive, emotional feminine energy into your business, showing you ways to buzz creating a harmonious workplace and a positive lifestyle.

You will “BEE” a successful business by caring, supporting and engaging your employees. Nurturing, valuing and guiding your customers through their journey in a creative and inspiring way at an emotional level, I ultimately help you build a sustainable service culture.

My Business Harmony and Empowerment programme will guide you through your career journey, balancing the feminine energy and masculine energy, empowering you to make the necessary changes in order to achieve harmonious life and business.

“The era of ‘left brain’ dominance –and the Information Age it engendered– is giving way to a new world in which ‘right brain’ qualities –inventiveness, empathy, meaning– will govern.” – Daniel Pink in “A Whole New Mind”

Thrive with The Hive

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 “A practical guide to service excellence with lessons from nature’s most powerful business organisation – The Beehive”

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How

Feng Shui

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Customer Service

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Marketing

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Networking

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What

Coaching

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Speaking

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Training

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Franchising

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Where

Worldwide

A customer Service online course, specifically designed for small business retail owners, helping them to grow their profit, increase customers’ loyalty, improving employees’ engagement, by delivering exceptional customer service consistently, resulting on a thriving business.

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Channel Islands

Specifically bespoke to island needs, we have developed a range of customer service focused services and workshopsps to help businesses increase their profitability by delivering exceptional customer service, to grow a generous network of contacts and building a strong reputation.

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Who with

What they say

We recently had the pleasure of Claire leading a session for our managers on how to network effectively. Claire’s delivery of this key business skill to be wholly interactive and engaging and she had us all buzzing in no time. The team left the session feeling inspired and, as a business, we know that some of the team had developed new techniques whilst others have honed their expertise in this area.
“Despite a few technical hitches with the presentation, which Claire had no problem in overcoming (which may well have thrown many other people off track), she gave a very lively and passionate talk on customer experience drawing upon her indepth experience in a wide range of roles and her work as a mystery shopper. It was also good to hear Claires experiences as a customer where things have gone well and when they didn’t”
“The Customer Journey Audit that Claire carried out for us incredibly beneficial. We all think we know our business inside out, but after just a limited amount time spent in the store Claire offered us insights into our customer demographic and behaviour that we had not previously thought of. Listening to Claire’s recommendations and observations has focused our activity and given us a real insight into how our customers feel. Immediately following the feedback meeting that took place just after the audit we decided to make substantial changes to the layout, feel and display inside the store.”
Charlotte Dickson, Business Development Manager, Holme Grown