All of our services in one place, inspiring you to thrive in your business.

Consulting

Customer service and rapport building catalyst, I bring a more feminine energy in your business…

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Speaker

It’s all about sharing my passion, enthusiasm and know-how when it comes to delivering the best possible service, helping you to build trustworthy tribes around you, and showing ways to buzz so you can thrive in your life and hive.

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Author

A practical guide to service excellence with lessons from nature’s most powerful business organisation

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Franchise

I have franchised my proven business model in order to provide you with the tools to become Director of your own Hive. You will not have to start from scratch; worry about start up processes or deal with the issues I encountered when I launched the business six years ago.

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Trainings

Our Customer Service training sessions are designed to deliver tangible results, working in alignment with your business strategy. The underlying purpose is to raise the standards of customer service, increase internal and external customers’ loyalty and promote growth.

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Customer Service Support

Helping businesses to audit, measure and improve their customer service delivery. Our services include: Customer Experience, Mystery Shopping, online and on-site customer service training and so much more, igniting businesses to thrive by delivering exceptional customer service consistently.

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