My passion is to help businesses to thrive by delivering exceptional customer service. I follow the principles of my “customer service waggle dance”, as described in my book Thrive with The Hive; 10 simple steps you should follow to become a successful customer centric business.
Small, medium, large organisation, does this seems familiar to you?
- Do your customers buy from you once and you never see them again?
- Is the online competition reducing the footfall in your business?
- Recruitment costs are rising but do you find that your employees leave you after a few weeks?
- Do you sometimes feel as if you are back in the school playground and constantly dealing with internal communication issues?
- Do you know if all departments in your business deliver exceptional customer service consistently?
As a director, manager or sole trader, does this resonate with you?
- Have you ever heard customers saying: “I didn’t know you existed…”?
- Have you lost confidence in yourself and your business?
- Do you have a fear of failure?
- Do you feel overwhelmed and don’t know where to start?
- Are you fed up having to deal with customers’ complaints every day?
If you can answer YES to any of these questions, this is the when you should know when you need help and to not be afraid to ask for it.
Are you ready to get help now?? Here is how I can inspire you to thrive…
Prices ranging depending on your exact requirements, contact me on 07797 828950 for more details or email: firstname.lastname@example.org